Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

We do not accept returns on gift cards, custom orders, orders that have been personalized, items with natural blemishes, or items that vary slightly in leather color from website photos (color variances occur naturally with the tanning processes we use.)

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then a credit will automatically be applied to your credit card or original method of payment, typically within 5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet when you were expecting one, first check your bank account or credit card after 3 days, it may take some time before your refund is officially posted. If you’ve done this and you still have not received your refund, please contact us at support@rustico.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@rustico.com and send your item to: 119 N 1380 W Orem Utah US 84057.

Shipping
To return your product, you should mail your product to: 119 N 1380 W Orem Utah US 84057. You will be responsible for paying for your own return shipping costs.